- Do customers need to download an app to collect loyalty stamps?
- No. Customers tap the LocalPal stand in your shop with any NFC-enabled iPhone or Android and earn a stamp instantly — no app download, no QR code hunting, no sign-up at the till. Customers who want more can install the free LocalPal app, but they never have to.
- Can I send push notifications to my customers?
- Yes. Customers who install the free LocalPal app receive your flash deals and campaigns as push notifications, straight to their lock screen. Customers without the app still receive your email campaigns from day one, so every customer stays reachable.
- How much does LocalPal cost?
- LocalPal costs £25 per month (exclusive of VAT), cancel any time. That includes digital stamp cards or store-credit rewards, flash deals and campaigns, the merchant dashboard, and a LocalPal stand with QR starter kit delivered to your door.
- Do I need new hardware or a till integration?
- No till or POS integration is needed. Your starter pack — the LocalPal stand and QR kit — arrives ready to use, and most shops are up and running the same day.
- Can I offer store credit instead of stamp cards?
- Yes, LocalPal does both. Run a classic digital stamp card, or reward customers with store credit based on what they spend — for example £5 back for every £50 spent. Same £25 per month, and you can switch models whenever you like.
- What kinds of shops use LocalPal?
- Independent UK high-street businesses: barbershops, cafés, restaurants, nail salons, takeaways, butchers, dry cleaners and more.